with this you could reflect on how you have implemented ways of supporting service users with communication and how this has helped to achieve the outcomes for this person. You could think of how it meets person centred values as they are able to communicate choices, they are able to participate in their care planning. Maybe you had outcomes such as to increase social activities, this would have benefited from communication. This should then fit in with your company's policies and procedures such as meeting needs, outcome focused care, involving service users in decisions etc. hope that makes sense and helps a bit! | 
