Can any one help me with this please. have never come across any discrimination or exclusion in my work.

You encourage individuals and key people to give feedback on where they have experienced discrimination or exclusion.

Hello,
What about a carer taking out a wheelchair user and someone asks you a question instead of the user.
Shop assistants getting impatient when someone struggles with paying for something.
No room for wheelcairs.
Steadysue

Thanks for your speedy reply, agreat help.
Kopite