Hi chelsea skinner,
Example
A doctor was explaining a course of treatment to an individual. You could see that the individual did not understand what he was telling her but you thought it would be ok because you could explain it to her later. On reflection you realise that you should have asked the doctor to explain it in a way that the individual could understand. This would put the individual at the centre of her own care where she could ask any questions that she might have and make her own informed decisions.
Hope that helps
Aunty Sue |