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W&P Care Training Forum
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Adult Care Level 2 and 3
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legal and organisational
len
Partaker
#1
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Posted: 13 Mar 2012 20:00
hi anyone ,pls help me to answer this questions my brain is not working ..my questions are
identify ; legal and organisational requirements for dealing with complaints.
all ur help much appreciated..thnx
Aunty Sue
Partaker
#2
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Posted: 14 Mar 2012 08:21
Hi len,
The Local Authority Social Services and National Health Service Complaints (England) Regulations 2009, the Health and Social Care Act (Regulated activities) and the Essential Standards plus your setting's complaints procedure.
Hope that helps
Aunty Sue
W&P Care Training Forum
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Adult Care Level 2 and 3
/
legal and organisational
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