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legal and organisational

 
Author len
Partaker 
#1 | Posted: 13 Mar 2012 20:00 
hi anyone ,pls help me to answer this questions my brain is not working ..my questions are

identify ; legal and organisational requirements for dealing with complaints.

all ur help much appreciated..thnx


Author Aunty Sue
Partaker 
#2 | Posted: 14 Mar 2012 08:21 
Hi len,

The Local Authority Social Services and National Health Service Complaints (England) Regulations 2009, the Health and Social Care Act (Regulated activities) and the Essential Standards plus your setting's complaints procedure.

Hope that helps

Aunty Sue

Adult Care Level 2 and 3 W&P Care Training Forum / Adult Care Level 2 and 3 /
 legal and organisational

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