Can anyone help on this one,where can I find information on ....methods of communication which promote...Equality,Diversity,Rights and Challenge Discrimination

Hi JUSTME,

This is about the methods you could use e.g. signing, using translators or interpreters, pictures or other aids, providing written information in a person's own language (including Braille), etc.

It also includes how you communicate such as giving people your full attention, listening, speaking to the person not the carer (Does he like sugar?), facing a person who has a hearing impairment and being aware of the person's culture and avoiding comments or actions that are inappropriate (such as touching) and so on.

Hope that helps

Aunty Sue

Thank you this helps a very great deal.