please can anyone help, nearly at the end of nvq 3 and really appreciate any help. identify with an individual the resources, support and assistance required to access and use selected services and facilities. Carry out agreed responsibilities to enable the individual to access and use services and facilities. and finally, Explain how to ensure the individuals' rights and preferences are promoted when accessing and using services and facilities. very grateful xxx

Hello,
The first 2 are performance criteria so you need to show your assessor how you work with service users to find out what help they need to access services and facilities and how you help them use them
For the third describe how you promote their rights when accessing services and facilities e.g how do you make sure they are sitting where they want to if they are unable to speak up for themselves.
Steadysue