To relieve anxiety of the service users, if service user are keep waiting it can cause the blood pressure to raise because of the anxiety they are feeling " white coat syndrome"
With Domiciliary care it is very difficult to control the environment that you are working in as this is normally the service user's home.
Any problems with the environment and resources i would need to report these to the branch manager / care co-ordinator who would then raise the issue with relevant agency care manage, community nurses, Housing agency. Within a residential home reporting the issue to your manager /senior management
Hope this helps in some way
Kimmy | 
