Hello, Identify some behaviour and then look at ways of dealing with it. Is it better to speak to person, touch them, distract them, engage them in activity, offer food, a bath, take them out? Do they need time alone, watching tv, listening to music. Then decide what works best and say what you found. It is good if you use real examples from your own experience. Like the lady who becomes very anxious and non communicative who is calmed by giving her a battery operated cat that breathes and purrs. Steadysue |