could some one help me on a matter how to deal with a possible incident of staff member who had an allegation of abuse against a service user ?

Hi,

Your Adult Safeguarding Policy and procedure is the first place to go. It will have the process that you must follow in such circumstances. It will follow your local Muti Agency Protocol for Safeguarding Adults Policy and Guidance
A safeguarding report should be sent to your Adult Safeguarding Unit and also to CQC if you are working in a regulated activity.

Regards,
Wendy @ W&P

CQC Compliance Services
CQC Policies and Procedures
Residential Care Home Policies and Procedures
Domiciliary Policies and Procedures
Nursing Home Policies and Procedures
Supported Living Policies and Procedures
CQC Training
Business Startup - Domiciliary
CQC Registration Guidance
CQC Consultants
Care Training Courses