I've just started my nvq level 3 and need to know the legal and organizational requirements that apply to equality,diversity,discrimination and rights to individuals and key peoples language and communication preferences. Any advice is much apprechiated

Hi Loobylou you need to look at your workplace policies and write about these if you work in residential care also the Care Standards Act Human rights Act NHS and Community Care Act Valuing People statement of purpose service user guides hope this helps You will find the acts on www.dh.gov.uk

Katrina

Thankyou Katrina,im sure it will help!

a

i need to know the how reflective pratice affect the quality of service and its importance