17. The procedures for reporting shortfalls in available resources to the appropriate authority

16. methods of supporting individuals to
a. express their needs ad preferences
b. understand and take responsibility for promoing their own health and care
c. identify their care needs should be met
d. assess and manage risks to their health and wellbeing

15.factors that affect the health , well being , behaviour , skills abilities and development of individuals and keypeople.

*can you please help as well in determining related legislations, codes of practic, standards relevant to care planning, monitoring of services for individuals..THANKS SO MUCH!!!