Hi Jon
29. You get this from your standardisation meetings, the IV, EV and newsletters/updates from the awarding body and the QCA code of practice.
34. Reassure the candidate that their personal information and any sensitive documents will be held in a secure location and only divulged to those who require the information in the awarding of the NVQ. Confidential documents used as evidence can be "signposted" and left secure at the candidate's place of work. Personal details must be removed from any evidence provided. Discussions with the candidate should always be held in private or away from the workplace.
36. "Primarily by ensuring that I can achieve all the criteria laid down by a specific wawarding body especially when new standards are issued. Also by updating skills through work related functions and occupational experience, carrying out a "can I do that?" performance skill scan.
Hope this helps.

Dave