Hi Wendy,
here our a few of reccomeneded texts to help with your registered managers award.
Care Management in Practice for the registered managers award. by Dr. Andrew Thomas, Lynda Mason and Sharon Ford. Published my Heinemen -ISBN 0-435-40159-9
People Skills by Neil Thompson. Published by Palgrave - ISBN 0-333-63721-6
Im sure others will be reccomended for you by others on our forums
warm regards
W&P Care Team |